This website
No advertising and no third-party fonts. The videos on these pages load from YouTube only when you press play.
Google Analytics. Google Analytics 4 counts visits and shows us which pages help. It sets its own first-party cookies (_ga and _ga_…, kept for up to two years). Google signals and advertising features are off, and event-level data is kept for two months.
- In the European Economic Area, the United Kingdom and Switzerland it runs only if you press Allow. If you choose “No thanks”, or do not answer, nothing is sent to Google.
- Elsewhere it runs by default, on the basis of our legitimate interest in understanding how the site is used; you can object at any time.
Wherever you are, Analytics settings at the foot of every page turns it on or off, and clearing site data removes the cookies. Your country is read from the connection by our hosting provider to decide which rule applies; it is not stored.
Two items are kept in your browser's local storage: jetnova-theme, your light or dark choice, only if you press the theme button; and jetnova-analytics, your analytics choice, once you make one. A service worker may cache pages so the manual and legal pages open offline after a visit; clearing site data removes it.
The products
The B2C bot, Buraq B2B and the admin applications use local storage rather than cookies. Nothing here is used for advertising or shared with third parties.
| Where | Item | What it is for | How long |
|---|---|---|---|
| B2C bot | session, guest | Keeps you signed in, or keeps a guest conversation going. | Session up to 12 hours; guest up to 24 hours |
| B2C bot | theme, text size, travel style | Your appearance settings and the result of the travel-style quiz. | Until you clear them |
| B2C bot | saved items, saved trips | Bookmarks and trip drafts before they are synced to your account. | Until synced or cleared |
| B2C bot | fare-rules cache, hidden entity types | Avoids re-fetching fare rules you just read; remembers which suggestion cards you dismissed. | Short-lived |
| B2C bot | search-form tip | Remembers that you have seen or dismissed the one-time tip pointing to the search form, so it is not shown again. | Until you clear it |
| Buraq B2B portal and console | session, theme, sidebar state | Keeps you signed in and remembers layout choices. | Session up to 12 hours |
| Admin applications | session, theme, brand | Keeps staff signed in and caches the agency brand. | Session up to 12 hours |
| Umrah storefront | session, guest, locale, contact and prayer-time settings | Keeps your language, your contact details for a quote, and prayer-time preferences. | Until you clear them |
Third parties that may set cookies
The demo video and the short page overviews on this website are hosted on YouTube. Each is shown as a still image served from this site, so nothing is loaded from YouTube until you press play; when you do, YouTube's privacy-enhanced player loads and Google may set cookies under its own policy.
When you sign in with Google, Microsoft or LinkedIn, or pay through your agency's payment provider, those sites may set their own cookies under their own policies. WhatsApp conversations happen in the WhatsApp app under Meta's policies.
Your choices
Clearing site data in your browser removes everything above and signs you out. Blocking storage entirely stops the products from keeping you signed in.