Pricing
Each agency pays for the doors it opens and the people who work behind them.
Every agency gets its own brand, its own content connections and its own rules. Plans differ in which doors are open, how many people work behind them and how much the assistant may do each month.
These figures are indicativePricing is being finalised. The tiers below show the shape of the offer; the amounts carry a “to confirm” mark until they are set, and every plan is confirmed in writing before you are billed.
One door
B2C bot
An agency that wants the assistant on its website, WhatsApp and support email.
USD 299to confirm/ month
- The B2C bot on your domain, in your brand
- WhatsApp Business and the customer support email desk
- Your own GDS and airline connections
- Booking in three steps, switched on when you are ready
- Trips hub, 18 traveller tools, Driving Mode, Live Translator
- Monthly credits for the assistant; voice minutes per plan
- Admin, chat audit and human handoff
Most agencies
B2C bot + Buraq B2B
An agency that sells to the public and through sub-agencies.
USD 799to confirm/ month
- Everything in the B2C bot plan
- Buraq B2B agent portal for your sub-agencies
- Buraq B2B admin console: contracts, pricing, suppliers, bills, users
- GDS terminal in Sabre, Amadeus and Galileo formats
- Agent desk and supplier desk email with review
- Wallets, ledger, settlement bills and reports
- Brand inheritance across your agency tree
Network
Enterprise
Consolidators and networks with many sub-agencies, custom domains and their own terms.
Customto confirm
- Everything in both doors
- Custom domains per agency and sub-agency
- Higher credit, seat and search limits
- Dedicated onboarding of content and suppliers
- Data processing addendum and security review
- Priority support with a named contact
Amounts exclude applicable taxes, including GST where required. Credits cover the assistant's work (messages, tool calls, voice) and reset each billing cycle; guest usage does not consume credits.
In every plan
Things that are in every plan and never billed separately.
- Your brand, your domain, no attribution if you prefer
- Content connections with encrypted credentials
- Human review queue for email and sensitive actions
- System and chat audit trails
- Staging environment for your own checks
- The manual, help pages and support by email and WhatsApp
- A help assistant inside every console that finds any screen or setting
Billing
How and when you are billed.
Is it per agency or per user?
Plans are per agency. Seats for staff and customers are part of the plan; sub-agencies in Buraq B2B are counted by the network plan. A parent agency can assign plans to its children.
What are credits?
Credits pay for the assistant's work: messages, tool calls and voice. Each plan carries a monthly allocation that resets with the billing cycle, with top-ups available. Guest usage never consumes credits. When credits run out the assistant pauses until the next cycle or a top-up; searching and booking through the portal continue.
How are we billed?
Invoices are issued on your billing cycle and payable by the due date, with applicable taxes added. Late payment can suspend the assistant; your data stays.
Are GDS and airline fees included?
No. Your GDS and airline accounts are your own contracts; the platform fee covers the software and the assistant.
Can we try it first?
Yes: the live demo on this site, then a walkthrough on your own content in staging before you commit.