The portal your sub-agencies in Multan and Sialkot sell from, and the console you run them with.
A portal where sub-agents search, reserve, issue and settle, and a console where you set their credit, contracts and prices and watch the whole network. Used between agencies, and by a purchaser for its own agency and its sub-agencies.
The fifteen screens a sub-agent uses, named as they are on the menu.
From the Flights search to the settlement bill and the downline you run, this is the whole portal.
Dashboard
Your agency at a glance: searches and tickets per day, sales trend, wallet, your earnings, top routes and airlines, notifications.
Flights
Search live fares across your connected airlines, one-way or return, with adults, children and lap infants; filter, choose seats, bags and meals, reserve, and issue a live e-ticket when the wallet allows.
Hotels
Rates per night by room type, check-in and check-out, lead guest, rooms and occupancy.
Umrah Packages
Makkah and Madinah nights, hotels and per-person prices by room type; book with passenger names as on passport.
Visa Processing
Visa services with processing days and per-passenger prices.
Group Flights
Block seats on offer, seats for you, passengers with passport details; lap infants don't take a seat.
My Bookings
Reservations and issued tickets with hold expiry, the e-ticket view, Print / Save PDF and Email to passenger; issue, void, release a hold or request a refund, each behind a confirmation; import a PNR made outside the portal.
Wallet
Available to spend, credit limit, used; the statement of every debit and credit; the contract card with its switches; Transfer to sub-agent for agencies with a downline.
Payments
Top up through a gateway or submit a bank instrument for approval; settlement bills, open bills, apply a payment to a bill.
Reports
Sales, earnings, ledger, content-wise and sub-agent-wise, with filters and export.
Sub-Agents
Your own downline with credit limit, used and available; add a sub-agency with credit terms capped at your own limit and an optional owner login. Shown when your contract allows a downline.
Users
Your staff and your downline's logins: roles, permissions (reserve, ticket, pay, reports, manage users) and WhatsApp / email notification switches.
Promotions
Your own promotion pool: discounts and promotions for the agencies under you, on top of what the tenant gives you; the tenant sees them read-only.
Email requests
Your email conversations with the desk and the hold requests you raised.
Policies & FAQ
The booking, cancellation and payment policies and the questions the tenant has published; readable before sign-in too.
Screens are illustrative; figures on this page are examples.
The console where you set credit limits, contracts and prices for every sub-agency.
Illustrative screen from the Buraq B2B admin console.
Dashboard
Tenant overview: live figures across sub-agents, bookings, content and money; held reservations, receivable, top sub-agents, content and API usage.
Sub-Agents
Create a sub-agent with agency name, credit limit, markup, IATA number and WhatsApp; see wallet balance, contract, its downline and the Hold only / Prepaid only tags at a glance.
Users
Sub-agent users with roles; role decides which app and menus they see, permissions decide what they may do.
Contracts
The tenant master contract and per-sub-agent contracts: contract type, credit terms and billing cadence, content rail, airlines and connectors this tenant can sell, two-factor enforcement with one-time passwords on ticketing and cancellation, Ticket allowed, Allow settlement using credit, Allow a downline, and whether you may act as the sub-agent.
Pricing & Discounts
Pricing rules by origin, destination, airline, booking class and trip type; agent groups; promotions; a price check that runs the exact engine used at search time.
Bookings
Every reservation and e-ticket across the network with hold expiry; issue, release, void, print or email on a sub-agent's behalf under its contract rules; the refund queue where you approve or reject a sub-agent's refund request; import a PNR for a sub-agent.
Group Flights
Block seats you hold with airlines: build the block, set B2B fares and the cut-off, allocate seats per sub-agent, manifest and group ticketing.
Products
Hotels and hotel rates, Umrah packages, visa services; a booking desk for product bookings.
Suppliers
Airlines, GDS accounts, hotel and visa vendors and the terms you hold with them; a supplier desk inbox for correspondence.
Bills
Open selling windows, close a window and issue the bill, billed to date, outstanding and overdue.
Payments
Ledger with balance and headroom per agency, bank instruments awaiting approval, gateway payments, manual ledger entries attributed to you.
Reports
The same reports across the whole network.
Messaging
The email desks: inboxes, threads, the review queue, workflows, sending domains and the outbox.
Tenant settings
Identity and branding as sub-agents see it, a sign-in background, the Policies and FAQ published to the portal, operating policies (hold window, daily search limits, currency), sign-in security, platform attribution.
Terminal
The GDS terminal, below.
Lost in the console? Press Help.
A help assistant sits in the console and in the portal (the Help button, or Cmd/Ctrl + K). Type “OTP on ticketing” and it lists the matching settings; ask “how do I give a sub-agent more credit?” and it answers in your language and offers a Take me there button that opens the screen and highlights the field. It knows every screen your role can see, stays in step with each release, and never changes a setting for you.
The wallet is debited when the ticket is issued, and the ledger shows the balance after.
The sub-agent's wallet is the only thing that pays for a ticket. Everything that moves it leaves a line.
Wallet and credit
Available to spend = balance + credit limit − used. A hold window keeps a reservation for the hours you set; issuing needs headroom. Ticketing can be put on hold for an account without touching its reservations.
Top-ups and instruments
Gateway payments are credited the moment they clear. Bank instruments (voucher or slip number, bank, amount, date) wait for your approval. A sub-agent with a downline can transfer wallet credit to an agency under it, as paired ledger entries with one reference. A one-time password can be required on ticketing and on cancellation.
Gateways currently run in sandbox mode
Bills and settlement
A contract sets the cycle. Each selling window closes into a bill with billed-to-date, outstanding and overdue; payments apply to bills; reports show sales, earnings and the ledger per sub-agent and per content type. A void inside the airline's window refunds the wallet less the void charge; after it, a refund request waits for your approval and credits paid − refund charge − airline penalty.
Agents who would rather type AN15OCTKHIDXB get a Sabre, Amadeus and Galileo terminal.
Native Sabre, Amadeus and Galileo entries, inside the console, against your own content, with the same wallet and permission checks as the Flights workspace.
>115OCTKHIDXB 15OCT WED KHI/Z‡1 DXB/‡1 1 FZ 332 Y7 B7 H7 K7 KHIDXB 0910 1135 73H 0 2 EK 601 J9 Y9 B9 M9 KHIDXB 1420 1645 77W 0 3 PK 213 Y4 B4 KHIDXB 1830 2050 320 0 >01Y1 1 FZ 332Y 15OCT W KHIDXB SS1 0910 1135 >-KHAN/ZAFAR MR >E OK 4K2P9Q *DEMO RESERVATION*
Illustrative session.
Three formats
Availability, sell, names, pricing, end-transact, retrieve, cancel, ticket and void, in each system's own syntax. Type HELP in any of them for the full list.
HOST or EMULATED
When your account is entitled to a host session the status bar shows HOST and screens come back verbatim. Otherwise entries run against your connected content and render in that system's format, and the bar says EMULATED and why. Auto, Host and Emulated are selectable.
A work area that waits
Your reservation in progress, last availability displays, fare display and history are kept per user and per system, survive a refresh, and clear when you ignore them.
Same money, same permissions
End-transact reserves under the sub-agent's own pricing and wallet; ticketing debits the wallet; void refunds it less the void charge. A record displayed from the host but not sold here is display-only.
A sub-agency in Faisalabad renders your brand unless you give it its own.
Multi-level
Sub-agencies can have sub-agencies when their contract allows a downline, with credit capped at the parent's own limit. Scoping is strict: each sees its own downline and nothing beside it.
Brand inheritance
A sub-agency without its own branding renders yours, on the portal, the sign-in screen, e-tickets, invoices and emails, alongside the policies and FAQ you publish. Give one its own and it keeps it.
Act as a sub-agent
With emulation allowed in the contract, your staff can work a sub-agent's desk to help or to check what they see.
Questions agencies ask about Buraq B2B.
Who is Buraq B2B for?
How does money move?
Can we price differently per sub-agent?
What happens when a sub-agent needs a refund?
Can a sub-agent have sub-agents of its own?
Do sub-agents see our brand?
Is the terminal a real GDS session?
Related guides: B2B travel portal in Pakistan and the UAE, Sub-agent wallets and credit limits, Umrah booking software, Travel agency management system, Sub-agent portal, Airline ticketing software.