Umrah is the busiest product for many agencies in Pakistan, and the hardest to run on generic booking software. A package combines flights into Jeddah or Madinah, hotel nights in Makkah and Madinah, transfers and a visa, priced per person by room type, and it is sold both to pilgrims and through sub-agents. This guide explains what Umrah booking software needs to handle.
Packages built the way pilgrims buy them
In Buraq B2B an Umrah package carries its Makkah and Madinah nights, the hotels, and per-person prices by room type. Passengers are booked with names as on passport. Packages, hotels and visa services are managed as catalogues and suppliers inside the console and sold through both doors.
Flights on the Umrah routes
The carriers that matter are the ones flying from Pakistan into Jeddah and Madinah: PIA, AirBlue, AirSial, Saudia, flynas, flyadeal and the Gulf carriers with connections. JetNova reaches them through your GDS account or airline-direct templates; the full list is on the platform page.
Group seats
Umrah seasons run on blocks. In the console you build a block you hold with an airline, set B2B fares and a cut-off, allocate seats per sub-agent, and manage the manifest and group ticketing. Sub-agents see seats on offer in Group Flights; lap infants do not take a seat.
Visas and documents
Visa services are listed with processing days and per-passenger prices. On the traveller side, the B2C bot's Trips hub keeps a documents checklist per traveller (passport validity, visas, insurance and vaccination reminders).
What the pilgrim sees
A pilgrim who books through your B2C bot keeps the whole trip in one place: the flights, the Makkah hotel, the Madinah transfer and the documents. The Faith & Pilgrimage tools include Qibla and prayer times, a Hijri converter, a Zakat calculator, a halal food and mosque finder, and a step-by-step Umrah and Ihram guide. The shareable trip brief lets family at home follow the plan without signing in.
Selling through sub-agents
Sub-agencies book packages from the portal with the same wallet and credit rules as flights, and your pricing rules and promotions apply. Every booking and payment is on the same ledger.
An Umrah storefront
For agencies that sell packages online, the platform includes an Umrah storefront in your brand, alongside the bot and the portal.
Next step
Book a walkthrough with your own packages, or ask the live demo for an Umrah package.